{"id":3,"date":"2026-04-04T13:00:44","date_gmt":"2026-04-04T13:00:44","guid":{"rendered":"http:\/\/ymw.smo.mybluehost.me\/?page_id=3"},"modified":"2026-09-16T12:04:04","modified_gmt":"2026-09-16T12:04:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/adrianoliverchocolates.co.uk\/es\/contact\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; background_color=&#8221;#E9CBA0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.8&#8243; text_text_color=&#8221;#4B4136&#8243; header_2_font=&#8221;Petit Formal Script|700|||||||&#8221; header_3_font=&#8221;Petit Formal Script|||||on|||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; header_2_text_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; _module_preset=&#8221;ee536480-4c96-435e-be19-a5afe4e66e7f&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: left;\"><strong>Privacy Policy<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Last Updated:<\/strong> 19 August 2026<\/p>\n<p style=\"text-align: left;\">At <strong>Adrian Oliver Chocolates<\/strong> (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or make a purchase from <strong>www.adrianoliverchocolates.co.uk<\/strong> (the &#8220;Site&#8221;), and outlines your privacy rights under UK law.<\/p>\n<ol style=\"text-align: left;\">\n<li><strong> Who We Are (Data Controller)<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller responsible for your personal data is:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Business Name:<\/strong> Adrian Oliver Chocolates<\/li>\n<li><strong>Sole Trader \/ Business Owner:<\/strong> Paul Holt<\/li>\n<li><strong>Postal Address:<\/strong> 115 Park Road, Bolton, BL3 1DJ<\/li>\n<li><strong>Email Address:<\/strong> adrianoliverchoc@yahoo.com<\/li>\n<\/ul>\n<ol start=\"2\" style=\"text-align: left;\">\n<li><strong> The Personal Data We Collect<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">We only collect personal data that is necessary to process your orders, improve our website, and communicate with you. This includes:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Identity Data:<\/strong> First name, last name.<\/li>\n<li><strong>Contact Data:<\/strong> Billing address, delivery address, email address, phone number.<\/li>\n<li><strong>Financial &amp; Transaction Data:<\/strong> Payment card details (processed securely via our payment gateways), details of products you have purchased, and order history.<\/li>\n<li><strong>Technical Data:<\/strong> Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and device information automatically collected when you browse the Site.<\/li>\n<li><strong>Marketing &amp; Communications Data:<\/strong> Your preferences regarding receiving promotional emails from us.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">We do <strong>not<\/strong> collect any Special Category Data (such as health details, religious beliefs, or political opinions) nor do we access contacts, media files, or location data from your device.<\/p>\n<ol start=\"3\" style=\"text-align: left;\">\n<li><strong> How We Use Your Personal Data &amp; Our Lawful Basis<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">Under the UK GDPR, we must have a valid legal reason (lawful basis) to process your personal data:<\/p>\n<table style=\"float: left;\">\n<thead>\n<tr>\n<td><strong>Purpose \/ Activity<\/strong><\/td>\n<td><strong>Type of Data<\/strong><\/td>\n<td><strong>Lawful Basis under UK GDPR<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Processing and delivering your order<\/strong> (taking payments, managing deliveries, sending order updates)<\/td>\n<td>Identity, Contact, Financial, Transaction<\/td>\n<td><strong>Performance of a Contract<\/strong> with you<\/td>\n<\/tr>\n<tr>\n<td><strong>Managing our customer relationship<\/strong> (answering queries, managing refunds, sending policy updates)<\/td>\n<td>Identity, Contact, Transaction<\/td>\n<td><strong>Performance of a Contract<\/strong> or <strong>Legal Obligation<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Sending promotional emails \/ marketing<\/strong> (e.g., updates on new chocolate collections)<\/td>\n<td>Identity, Contact<\/td>\n<td><strong>Consent<\/strong> (if you opt in) or <strong>Legitimate Interests<\/strong> (for existing customers, where soft opt-in applies)<\/td>\n<\/tr>\n<tr>\n<td><strong>Running and securing the Site<\/strong> (troubleshooting, system maintenance, fraud prevention)<\/td>\n<td>Technical, Identity<\/td>\n<td><strong>Legitimate Interests<\/strong> (to ensure site security and run our business effectively)<\/td>\n<\/tr>\n<tr>\n<td><strong>Website analytics &amp; performance<\/strong> (understanding how visitors use the Site)<\/td>\n<td>Technical, Usage<\/td>\n<td><strong>Consent<\/strong> (via Cookie banner)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ol start=\"4\" style=\"text-align: left;\">\n<li><strong> How We Share Your Personal Data<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">We do <strong>not<\/strong> sell or rent your personal information to third parties. We only share your data with trusted service providers who help us operate our business:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Payment Processors:<\/strong> Secure third-party gateways (e.g., Stripe, PayPal, Klarna) to process your payments safely.<\/li>\n<li><strong>Delivery &amp; Courier Services:<\/strong> Postal and courier services (e.g., Royal Mail, DPD) to deliver your purchases.<\/li>\n<li><strong>Website Hosting &amp; IT Services:<\/strong> Web host, e-commerce platform providers, and email service providers.<\/li>\n<li><strong>Professional Advisers &amp; Legal Authorities:<\/strong> Accountants, lawyers, or law enforcement agencies if required to comply with a legal obligation or prevent fraud.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">All third-party service providers are required to respect the security of your personal data and treat it in accordance with UK law.<\/p>\n<ol start=\"5\" style=\"text-align: left;\">\n<li><strong> International Data Transfers<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">Where possible, we store and process your data within the UK or European Economic Area (EEA). If any of our service providers transfer your personal data outside the UK, we ensure a similar degree of protection by confirming that:<\/p>\n<ul style=\"text-align: left;\">\n<li>The country has been deemed to provide an adequate level of data protection by the UK government; or<\/li>\n<li>Approved contractual mechanisms (such as the UK International Data Transfer Agreement) are in place to safeguard your data.<\/li>\n<\/ul>\n<ol start=\"6\" style=\"text-align: left;\">\n<li><strong> Cookies and Tracking Technologies<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyse website traffic.<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Essential Cookies:<\/strong> Required for the operation of our website (e.g., keeping items in your shopping cart).<\/li>\n<li><strong>Analytics \/ Marketing Cookies:<\/strong> Used only if you consent via our cookie banner upon visiting the Site.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">You can manage or disable cookies at any time through your browser settings or via our site&#8217;s Cookie Banner.<\/p>\n<ol start=\"7\" style=\"text-align: left;\">\n<li><strong> How Long We Keep Your Data<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Order &amp; Financial Records:<\/strong> Retained for <strong>6 years<\/strong> following the end of the financial year to comply with UK tax obligations (HMRC requirements).<\/li>\n<li><strong>Marketing Data:<\/strong> Retained until you withdraw your consent or unsubscribe.<\/li>\n<\/ul>\n<ol start=\"8\" style=\"text-align: left;\">\n<li><strong> Your Legal Rights Under UK GDPR<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">Under UK data protection laws, you have rights regarding your personal information:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Right of Access:<\/strong> Request a copy of the personal data we hold about you (a &#8220;Subject Access Request&#8221;).<\/li>\n<li><strong>Right to Rectification:<\/strong> Request correction of incomplete or inaccurate data.<\/li>\n<li><strong>Right to Erasure (&#8220;Right to be Forgotten&#8221;):<\/strong> Request deletion of your personal data where there is no good reason for us continuing to process it.<\/li>\n<li><strong>Right to Restrict Processing:<\/strong> Ask us to suspend the processing of your personal data.<\/li>\n<li><strong>Right to Data Portability:<\/strong> Request the transfer of your data to you or a third party in a structured, machine-readable format.<\/li>\n<li><strong>Right to Object:<\/strong> Object to our processing of your data where we rely on a legitimate interest or direct marketing.<\/li>\n<li><strong>Right to Withdraw Consent:<\/strong> Withdraw consent at any time where we rely on consent to process your data (e.g., for marketing).<\/li>\n<\/ul>\n<p style=\"text-align: left;\">To exercise any of these rights, please contact us at <strong>adrianoliverchoc@yahoo.com<\/strong>. We aim to respond to all valid requests within <strong>one month<\/strong>.<\/p>\n<ol start=\"9\" style=\"text-align: left;\">\n<li><strong> How to Contact Us or Lodge a Complaint<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: left;\">If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Email:<\/strong> adrianoliverchoc@yahoo.com<\/li>\n<li><strong>Post:<\/strong> 115 Park Road, Bolton, BL3 1DJ<\/li>\n<\/ul>\n<p style=\"text-align: left;\">You also have the right to make a complaint at any time to the UK regulator for data protection issues:<\/p>\n<p style=\"text-align: left;\"><strong>Information Commissioner\u2019s Office (ICO)<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Website:<\/strong> <a href=\"https:\/\/ico.org.uk\/\">https:\/\/ico.org.uk<\/a><\/li>\n<li><strong>Helpline:<\/strong> 0303 123 1113<\/li>\n<\/ul>\n<p style=\"text-align: left;\">We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.<\/p>\n<p style=\"text-align: left;\">\n<p>&nbsp;<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: 19 August 2026 At Adrian Oliver Chocolates (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or make a purchase from www.adrianoliverchocolates.co.uk (the &#8220;Site&#8221;), and outlines your privacy rights under [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":74,"menu_order":1,"comment_status":"closed","ping_status":"open","template":"","meta":{"nf_dc_page":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/adrianoliverchocolates.co.uk.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Privacy Policy Last Updated: 19 August 2026 At Adrian Oliver Chocolates (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d), we are committed to protecting and respecting your privacy. 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